Privacy Policy
Bookgeeking Ltd
Last Updated: 16 JANUARY 2026
Summary
We collect your information to provide our services and, with your permission, to send you useful updates. We don’t sell your data, we keep it secure, and you can ask us to delete it at any time.
The detailed version is below.
Introduction
This Privacy Policy explains how Bookgeeking Ltd collects, uses, and protects your personal information when you use our website and services. We believe in being straightforward about data, so we’ve written this policy in plain English wherever possible.
By using our website (www.bookgeeking.co.uk), you agree to the collection and use of your information as described here.
Who We Are
Bookgeeking Ltd 20 Bondene Ave Gateshead United Kingdom
For any questions about this policy or your personal data, contact us by email at:
What Information We Collect
Information You Give Us
When you use our website, sign up for resources, or get in touch, we may collect:
- Your name
- Email address
- Phone number
- Business name and address
- Any other details you choose to share with us
Information Collected Automatically
When you visit our website, we automatically collect certain technical information:
- Your device’s IP address
- Browser type and version
- Pages you visit and time spent on them
- Date and time of your visit
- Referring website (how you found us)
- Device type (computer, phone, tablet)
This helps us understand how people use our website and where we can make improvements.
Cookies
We use cookies (small text files stored on your device) to make our website work properly and to understand how visitors use it.
Types of cookies we use:
- Essential cookies: These are necessary for the website to function. Without them, features like contact forms wouldn’t work.
- Preference cookies: These remember your choices (like whether you’ve accepted our cookie notice) so you don’t have to repeat them.
- Analytics cookies: These help us understand how visitors interact with our website, which pages are popular, and where people might be getting stuck.
You can control cookies through your browser settings. Most browsers let you block or delete cookies, though this may affect how our website works for you.
Downloadable Resources and Lead Magnets
When you request a free resource from us (such as a checklist, guide, or template), we collect your name and email address to:
- Deliver the resource you’ve requested
- Send you related tips and information, if you’ve given us permission to do so
Your information is stored in our customer relationship management system (currently HubSpot) and handled in accordance with this policy.
We won’t add you to our marketing list unless you specifically opt in by ticking the consent box on our forms.
How We Use Your Information
We use your personal information to:
- Provide our services: Process your enquiries, deliver resources you’ve requested, and manage your account if you become a client.
- Communicate with you: Respond to your questions, send service updates, and (with your consent) share bookkeeping tips and news.
- Improve our website: Understand how people use our site so we can make it better.
- Meet legal requirements: Comply with accounting regulations, tax obligations, and other legal duties.
- Protect our business: Prevent fraud and keep our systems secure.
We will never sell your personal information to third parties.
Marketing Communications
If you’ve opted in to receive marketing emails, we’ll send you occasional updates about:
- Bookkeeping tips and guidance
- New resources and tools
- Services that might be useful for your business
- News from Bookgeeking
We aim to keep these helpful rather than frequent. You won’t be bombarded.
Changing your mind is easy. You can unsubscribe at any time by:
- Clicking the unsubscribe link at the bottom of any marketing email
- Emailing us directly at:
We’ll stop sending marketing emails within 48 hours of your request. You’ll still receive essential service communications if you’re an active client.
Who We Share Your Information With
We may share your information with:
Service Providers
We use trusted third-party tools to run our business. These providers only access your data to perform specific tasks on our behalf and are obligated to protect it.
Our current service providers include:
- HubSpot: We use HubSpot to manage contact forms, email communications, and customer relationships. Your data may be processed and stored on HubSpot’s servers. You can review HubSpot’s privacy practices at https://legal.hubspot.com/privacy-policy
- Stripe: If you purchase services from us, payments are processed securely through Stripe. We don’t store your full payment card details.
- Google Workspace: We use Google’s tools for email and document storage.
- FreeAgent: For clients using our bookkeeping services, we may access your financial data through FreeAgent’s accounting software.
Professional Advisors
We may share relevant information with our accountants or legal advisors when necessary for business or compliance purposes.
Legal Requirements
We may disclose your information if required by law, court order, or government request.
Business Transfers
If Bookgeeking Ltd is acquired or merges with another company, your information may be transferred as part of that transaction. We’ll notify you before this happens and explain your options.
How Long We Keep Your Information
We keep your information only as long as necessary:
- Client records: We retain financial and business records for at least 6 years after our working relationship ends, as required by UK accounting regulations.
- Marketing contacts: If you’ve signed up for our mailing list but never become a client, we’ll keep your details until you unsubscribe or ask us to delete them.
- Website analytics: Aggregated, anonymised data may be kept indefinitely to help us understand long-term trends.
- Enquiries: If you contact us but don’t become a client, we typically keep your details for 2 years in case you get back in touch.
Where Your Data Is Stored
Your information is primarily processed in the United Kingdom. Some of our service providers (like HubSpot) may store data on servers in the United States or other countries.
When data is transferred outside the UK, we ensure appropriate safeguards are in place. This includes using providers who comply with recognised data protection frameworks or have contractual protections in place.
Your Rights
Under UK data protection law, you have the right to:
- Access your data: Request a copy of the personal information we hold about you.
- Correct your data: Ask us to fix any inaccurate or incomplete information.
- Delete your data: Request that we erase your personal information (subject to any legal obligations we have to retain it).
- Restrict processing: Ask us to limit how we use your data in certain circumstances.
- Object to processing: Object to us using your data for marketing or other purposes.
- Data portability: Request your data in a format that can be transferred to another provider.
- Withdraw consent: If we’re processing your data based on your consent, you can withdraw that consent at any time.
To exercise any of these rights, email us at:
We’ll respond within 30 days.
If you’re unhappy with how we’ve handled your information, you have the right to complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk
Keeping Your Data Secure
We take the security of your information seriously. Our measures include:
- Using secure, encrypted connections (HTTPS) on our website
- Storing data with reputable, security-focused service providers
- Limiting access to personal information to those who need it
- Regularly reviewing our security practices
No system is completely secure, but we work hard to protect your information from unauthorised access, loss, or misuse.
Children’s Privacy
Our services are designed for business owners and are not intended for anyone under 18. We don’t knowingly collect information from children. If you believe a child has provided us with personal data, please contact us and we’ll delete it promptly.
Links to Other Websites
Our website may contain links to other sites that aren’t operated by us. If you click on a third-party link, you’ll be taken to their website. We recommend reviewing the privacy policy of any site you visit.
We have no control over, and accept no responsibility for, the content or privacy practices of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we’ll:
- Update the “Last Updated” date at the top of this page
- Notify you by email if the changes materially affect how we use your data
- Post a notice on our website
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
Questions about this Privacy Policy or how we handle your data? Get in touch:
Email:
Post: Bookgeeking Ltd 20 Bondene Ave Gateshead United Kingdom
We’re happy to explain anything in more detail.
Bookgeeking Ltd is registered in England and Wales.